Little Heart Resort

Location: In the Heart of Shimla, "Chail"        Call us for reservation: +91 9555555563 / 9555655563

Our Policy

Hotel Arrival & Departure Policy

Our resort is adventure resort with different adventure facilities and games. Most of our guest are corporate and schools group. People or families who like to stay in nature are also attract to us.

Check In: From 14:00 PM
Check Out: Until 12:00 AM (Late check out available on extra charge, based on availability)

Booking policy

We will hold a tentative booking for 4 days from the date of booking Request. The same would be confirmed immediately after the receipt of payment.
'Tentative booking' would be cancelled after 4 days period, if we do not receive the amount.

  • Passports and a valid visa are required for international guests, while government issued identification is required for domestic guests. PAN card will not be accepted as an identity proof for Indian citizens. The minimum age requirement for booking a room at the hotel is 18 years.
  • Should you plan to arrive at the hotel earlier than the normal check-in time, you are advised to inform us prior to your arrival and request for an early check-in. In case you arrive early without any intimation or there are no rooms available for an early check-in, you can approach the frontdesk for assistance in storing your luggage until check-in is available. If you plan to arrive late in the evening, please advise the frontdesk through email or phone. Failure to notify of late arrival may result in your room being resold and our cancellation terms will apply.
  • Extra mattress will be provided for triple occupancy bookings. Additional mattress and/or breakfast may incur extra charges.
  • As we are situated on hill area our accommodation are at different location. We request our guest to carry there luggage on there own except women or handicap or any other genuine reason only.
  • We cannot reserve specific room numbers but we will do our best to comply with your request for position, floor, facilities, etc.
  • We offer 24-hour self-parking. Parking spaces are limited and provided on a first come, first serve basis.

Confirmation policy

50% of payment to be made at the time of confirmation and remaining 50%, 15 day before check in.
In case of booking made more than 45 days in advance, 25% advance payment needs to be made for confirmation which is non-refundable. Balance to be made 15 days before check in.

Cancellation policy

More than 15 days before check in date: 25% of total cost will be charged as cancellation fee.
Between 10 to 15 days before check in date: 50% of total cost will be charged as a cancellation fee.
7 days before check in date or No show: 100% of the total cost will be charged as cancellation fee.